A step-by-step guide to the basics of ecommerce shipping. We cover packaging, popular couriers to use, and how to ship products to customers profitably. You put a lot of effort into making sure your customers have a great experience: You approve the product pics, tweak your web store design, write the marketing emails—all with the goal of leaving your customers happy.

But you may still ask yourself: What are the best ways to ship your products to customers? Ecommerce shipping is a key part of your business—it’s the point where a customer finally experiences your product in person. Fulfillment and shipping logistics can also represent a major expense in your business, depending on your ecommerce shipping strategy.

As cross-border eCommerce continues to grow, so do customer expectations. For international retailers, understanding what drives – and deters – global shoppers is the key to converting one-time buyers into long-term, loyal customers. fulfilmentcrowd‘s latest report, Cross-border shoppers: What they really want, reveals data and insights from 1,000 UK consumers, uncovering what builds trust, what breaks it, and what practical steps you can take to increase repeat business.

In today’s fast-paced world, last-mile distribution businesses face a critical challenge: balancing customer happiness with business profitability. Modern customers have higher expectations than ever, demanding tighter scheduling, real-time tracking, and the flexibility to change delivery locations or schedules at a moment’s notice. Meeting these demands while keeping operational costs in check is the key to a profitable fleet.

Radial, Inc., a bpost group company, the leader in eCommerce solutions, today announced findings from its annual Peak Season Consumer Survey, uncovering shifts in what drives holiday shopping decisions. While economic pressures persist, this year, consumers are clear about what they want: certainty in delivery, flexibility in service, and trust beyond the checkout button. Radial’s research provides a strategic blueprint for brands and retailers as they navigate a peak season shaped by trade disruption and heightened consumer expectations.

Halfway through 2025, European retail is at a tipping point. Cut through the hype and dive into the seven critical shifts reshaping ecommerce and delivery right now:

Unified commerce lagging

Cross-border delivery spiking

Social commerce buzzing

Last-mile costs (spoiler: they are up)

Sustainability under pressure

AI and automation saving money

Regulation getting real

At the start of 2025, bold predictions were made. Now, six months in, it’s time to explore where the industry stands and where it’s heading.

This report presents data from consumer surveys conducted in Sweden, Norway, Finland, and Denmark during February and March 2025. Each survey included 1,000 respondents aged 18–79 from each country. E-commerce in the Nordic region is showing clear signs of recovery and transformation. After a downturn in 2023, the spring 2025 report from PostNord reveals renewed growth, shifting consumer behavior, and rising demand for flexible and sustainable delivery solutions.

Political upheaval, the effects of climate change, and continued supply chain interruptions present new challenges to organizations and their international shipping operations. As companies reevaluate their overall strategies, they’ll need new methods to optimize costs throughout their supply chains, which could uncover opportunities for packaging optimizations. 

Optimizing packaging can lead to immediate savings in transportation costs through increasing product density per truck or sea container. Cost reduction methods such as right-sizing and right-weighting can help organizations slash costs and improve profitability.

37% of Americans shop online at least once per week. Who are they? Among Americans who shop online, 47% say their digital orders account for more than half of their overall shopping. So, when Americans are shopping online, what do they expect from the retailers they buy from?

YouGov’s new report Unboxing online shopping: What Americans expect from retail & delivery explores how much shopping is done online, the delivery expectations consumers have from retailers, opinions on robot deliveries, and return policy preferences.